Effective Date: July 29, 2026
Welcome to grocerybag.shop (“Website”, “we”, “our”, or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or purchase our products.
By accessing or using our website, you agree to the terms of this Privacy Policy.
1. Who We Are
Website Name: grocerybag.shop
Website URL: https://grocerybag.shop
Business Name: Grocery Bag
Owner: Gausul Azam
Business Address: Sitkahan, Tanda, Ambedkar Nagar, Uttar Pradesh, India
Email: gausul216@gmail.com
Phone / WhatsApp: +91 6307416746
2. Information We Collect
When you visit our website or place an order, we may collect the following information:
- Full Name
- Mobile Number
- Email Address
- Billing Address
- Shipping Address
- Order Details
- Payment Information (processed securely through third-party payment providers)
- IP Address
- Browser Type
- Device Information
- Cookies and Website Usage Data
Providing this information helps us process your orders and improve your shopping experience.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To process and confirm your orders.
- To arrange packaging and shipping.
- To provide customer support.
- To send order confirmations and delivery updates.
- To respond to your inquiries through Email or WhatsApp.
- To improve our website, products, and services.
- To prevent fraud and unauthorized transactions.
- To comply with legal obligations.
- To send promotional offers or updates, only when permitted by law.
4. Comments
If visitors leave comments on our website, we collect the information shown in the comment form along with the visitor’s IP address and browser details to help detect spam.
An anonymized string (hash) created from your email address may be provided to the Gravatar service to determine whether you use it. The Gravatar Privacy Policy is available at https://automattic.com/privacy/.
After your comment is approved, your profile picture (if available) may be visible publicly alongside your comment.
5. Media
If registered users upload images to the website, they should avoid uploading images containing embedded location data (EXIF GPS). Visitors may be able to download and extract location information from uploaded images.
6. Cookies
Our website uses cookies to improve your browsing experience.
Cookies may be used to:
- Remember your shopping cart.
- Save your login information.
- Remember your website preferences.
- Improve website performance.
- Analyze visitor behavior.
- Enhance security.
- Personalize your shopping experience.
You may disable cookies through your browser settings, although certain features of the website may not function properly.
7. Payment Information
We value the security of your payment information.
Online payments are processed securely through trusted UPI payment services and other approved payment methods.
We do not store your:
- Debit Card Number
- Credit Card Number
- UPI PIN
- Internet Banking Password
- CVV Number
All payment information is securely handled by authorized payment providers according to their own security and privacy standards.
8. Cash on Delivery (COD)
If Cash on Delivery (COD) is no available, we collect only the information necessary to process and deliver your order.
9. WhatsApp Communication
Customers may contact us through WhatsApp for:
- Product inquiries
- Order placement
- Customer support
- Delivery updates
When you contact us through WhatsApp, we may receive:
- Your Name
- Mobile Number
- Messages
- Product Information
- Order Details
This information is used solely to assist you and is never sold to third parties.
10. Shipping Information
To deliver your orders, we may share limited information with our shipping partner.
Our current courier partner is:
Sky King Courier
The information shared may include:
- Customer Name
- Mobile Number
- Delivery Address
- Order Details
Only the information necessary for successful delivery is shared.
11. Third-Party Services
Our website may use trusted third-party services, including:
- Google Analytics
- Google Ads
- Meta (Facebook & Instagram)
- UPI Payment Services
- Sky King Courier
These third-party providers may collect information according to their own privacy policies. We recommend reviewing their privacy practices before using their services.
12. Embedded Content
Articles or pages on this website may include embedded content such as YouTube videos, maps, images, or other media.
Embedded content behaves exactly as if you visited the third-party website directly. These websites may collect data, use cookies, and monitor your interaction with their content.
13. Data Retention
We retain your personal information only for as long as necessary to:
- Complete your orders.
- Provide customer support.
- Meet legal obligations.
- Resolve disputes.
- Prevent fraud.
- Improve our services.
Comments and related metadata may be retained indefinitely to facilitate future comment approvals.
14. Data Security
We take appropriate technical and organizational measures to protect your personal information against unauthorized access, misuse, disclosure, alteration, or destruction.
Although we strive to use commercially acceptable methods to protect your information, no method of transmission over the Internet or electronic storage is 100% secure.
15. Your Rights
Depending on applicable laws, you may have the right to:
- Access your personal information.
- Correct inaccurate information.
- Request deletion of your personal data.
- Restrict or object to processing.
- Withdraw consent where applicable.
- Request a copy of your stored information.
To exercise these rights, please contact us using the details provided below.
16. Children’s Privacy
Our products and services are not intended for children under the age of 13.
We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will promptly delete it.
17. International Visitors
If you access our website from outside India, your information may be processed and stored in India where our business and service providers operate.
By using our website, you consent to such processing and transfer of information.
18. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, legal requirements, or services.
Any updates will be posted on this page along with the revised “Effective Date.”
We encourage users to review this page periodically.
19. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us.
Business Name: Grocery Bag
Owner: Gausul Azam
Website: https://grocerybag.shop
Email: gausul216@gmail.com
Phone / WhatsApp: +91 6307416746
Business Address:
Sitkahan, Tanda,
Ambedkar Nagar,
Uttar Pradesh,
India
Consent
By using https://grocerybag.shop, you acknowledge that you have read, understood, and agreed to this Privacy Policy.
Last Updated: July 29, 2026